Privacy Policy

Last updated: June 2026

This is a plain-language template aligned with Canadian privacy law (PIPEDA) and anti-spam law (CASL). Have it reviewed by legal counsel and complete the items in [brackets] before relying on it.

Yagnotech Inc. ("Yagnotech", "Dinify", "we", "us") operates the Dinify® restaurant platform and the website at dinify.ca. This policy explains what personal information we collect, how we use it, and your choices.

1. Who this applies to

We handle personal information for two groups: restaurant customers (owners and staff who use our software) and diners (guests who order through a restaurant using Dinify). For diners, the restaurant is the primary party deciding how their guest data is used; Dinify processes it on the restaurant's behalf.

2. Information we collect

  • Account & business details: name, email, phone, restaurant name and address, and billing information.
  • Diner details: name, email and/or phone provided at checkout, order history, and marketing consent status.
  • Payment data: processed by our payment provider (Stripe). We do not store full card numbers.
  • Usage data: device, browser and interaction data to operate and improve the service.

3. How we use it

  • To provide the platform — taking orders, processing payments, running loyalty and sending receipts.
  • To send transactional messages (order confirmations, password resets).
  • To send marketing messages only with a lawful basis — express consent, or implied consent from an existing business relationship under CASL — and always with a working unsubscribe.
  • To provide support, prevent fraud and meet legal obligations.

4. Marketing & your consent (CASL)

Restaurants using Dinify's marketing tools must have a lawful basis to contact each diner. Dinify enforces consent records, identifies the sender, includes a physical mailing address, and provides one-click unsubscribe on every commercial message, as required by CASL. You can withdraw consent at any time via the unsubscribe link or by contacting the restaurant.

5. Sharing

We share personal information with service providers who help us run the platform (e.g. payment processing, email/SMS delivery, hosting), under contracts that limit their use of it. We do not sell personal information. We may disclose information where required by law.

6. Storage & security

We use industry-standard safeguards (encryption in transit, access controls, audit logging). Data may be processed in Canada and other jurisdictions where our providers operate; we take steps to ensure comparable protection.

7. Retention

We keep personal information only as long as needed for the purposes above or as required by law, then delete or anonymise it.

8. Your rights

Subject to law, you may request access to, correction of, or deletion of your personal information. Diners should contact the restaurant they ordered from; restaurant customers can contact us directly.

9. Contact

Privacy questions: privacy@dinify.ca. Privacy is overseen by the Privacy Officer, Yagnotech Inc., Toronto, Ontario, Canada.

10. Changes

We may update this policy and will post the new date above. Material changes will be communicated through the product or by email.